Luxury Properties Dubai Privacy Policy
At Luxury Properties Dubai, we value the privacy of our clients and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services in Dubai. By using our services, you consent to the practices outlined in this policy. Read this document carefully to understand how your data is managed and to ensure that your privacy rights are respected.
Consent:
When using our website and services, you approve the collection, use, and sharing of your information as defined in this Privacy Policy. In case you do not agree with any part of this policy, please do not use our services or provide personal information. Your continued use of our services following any updates to this policy will be considered as acceptance of those changes.
Information We Collect:
The information that we collect when you visit our website or acquire any of our services falls into the following categories:
- Personal information such as your name, contact details, email address, and postal address. We collect this information when you inquire about properties, request services, or register with us.
- Financial information for transactions related to property purchases, rentals, or other services. We may collect payment information, billing addresses, and financial history to process your payments securely.
- Property preferences to gather data about your preferences regarding location, property type, budget, and other factors to personalise our services and provide you with relevant property options.
- Usage Data which are the pages that you visit on our site, the time spent on each page, and other analytics.
- Cookies and similar technologies to improve user experience and track the performance of our site.
Why do We Collect Information?
We collect user information to deliver personalised and high-quality services to our clients. Your data helps us understand your preferences, improve our offerings, and provide a seamless experience. We use your contact information to keep you updated and notify you about new properties or services that may interest you, respond to your queries, and offer support. Additionally, collecting certain information allows us to communicate effectively, respond to inquiries, and ensure our services are tailored to exceed your expectations. In some cases, we are required to collect information to comply with the laws, regulations, and standards, ensuring the integrity and legality of our services.
Who Collects this Information?
The information is collected directly by Luxury Property Dubai and its authorised personnel. In certain cases, however, we may work with third-party service providers to help us manage certain aspects of our business, such as payment processors, website developers, marketing platforms, and IT service providers. We may share information with our trusted partners and affiliates who offer complementary services related to property management, finance, or legal assistance. While collecting, sharing, and using your information, we take great care to keep it secure and confidential.
Information Sharing and Disclosure:
We take your privacy concerns very seriously and ensure that your personal information is shared only under limited circumstances. In cases where we have to share your information, it includes the following circumstances:
- Service Providers:
We collaborate with third-party service providers for functions such as website hosting, payment processing, project management, and marketing. These providers have access to the necessary information to aid in their tasks. However, they are restricted to use this information for any other purpose.
- Business Partners:
In the execution of your project, we may share property-related information with architects, contractors, and dealers. These partners are required to handle your information according to our privacy standards and applicable laws.
- Legal Requirements:
In the fulfilment of legal requirements as outlined by the laws, regulations, or governmental requests, we may disclose your information. In doing so, however, we protect the rights, safety, or property of our company, our clients, and others.
- With Your Consent:
We may share specific information with third parties that are integrated with our website and business, only if you have provided explicit consent to do so.
In the sharing of your information, you must stay assured that we do not sell or rent your personal information to third parties for their marketing purposes. Any sharing of your information is done with your privacy and security concerns in mind. We take great care in ensuring compliance with relevant data protection laws.
Information Security:
We take data security exceptionally seriously and employ stringent measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Our website and internal systems are secured using encryption, firewalls, and secure server protocols to make sure that data transmission and storage are safe. Access to personal information is restricted to authorised personnel only, and they are encouraged to adhere to strict confidentiality agreements.
Additionally, we regularly review and update our security practices to stay ahead of emerging cyber threats. While we strive to implement the best possible safeguards, please understand that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we are committed to taking all reasonable measures to protect your information.
By using this website, you agree that Luxury Properties Dubai is not liable for the disclosure of your information due to errors or bugs in the transmission of information or unauthorised breaches of third parties. You further agree that you are solely responsible and liable for any personal information or other materials that you post, upload, submit, and otherwise make available on the website, without having been asked by the company in the execution of your projects.
Governing Law & Jurisdiction:
This Privacy Policy is governed by and construed by the current laws. By using our website and services, you agree that any disputes or claims arising out of or in connection with this policy will be subject to the exclusive jurisdiction of the courts located in Dubai and the United Arab Emirates.
Withdrawal of Consent and Permission:
You have the right to withdraw your consent to the collection, use, or sharing of your personal information at any time. To do so, please contact us. Upon receiving your request, we will promptly cease using your information for any purposes specified by you, except where required by law. Please note that withdrawing consent may limit our ability to provide certain services or fulfil ongoing property-related projects. We will inform you of any potential impacts so you can make an informed decision.
Changes to This Policy:
Owing to changes in our business practices, legal requirements, or industry standards, we may be required to amend all or part of the Policy. However, in case of any amendment, the company is bound to notify you of the changes by posting an updated version on the website and, where necessary, sending you an email notification. You are requested to review this document from time to time to stay updated on any changes. If you continue to use our website and acquire our services, this signifies your acceptance of the updated terms. If you disagree with any modifications, you may choose to discontinue using our services and can contact us to exercise your rights accordingly.
